Official Policy

Jili88 Privacy Policy – How We Protect the Personal Data of Malaysian Members

At jili88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document clearly explains how we collect, use, store, and protect your personal information.

Updated: 1 January 2026  ·  ms-MY
SSL 256-bit
Full Data Encryption
No Data Selling
Never Sold to Third Parties
Full Member Rights
Access, Correct & Delete Data
PDPA Compliance
MY Data Protection Act
Fully Encrypted Data
Your Privacy Controls
MY Legal Compliance
No Sale of Information

1. Introduction & Scope of Privacy Policy

Welcome to the jili88 Privacy Policy. This document explains how the jili88 platform, accessible via the website jili88-jit.com, collect, use, disclose, and protect your personal information when you use our services.

Jili88 takes the privacy of every member seriously. We understand that the personal information you share with us is sensitive, and we are committed to using it only for legitimate, necessary, and transparent purposes. This policy is designed to ensure you have a full understanding of your rights regarding your personal data.

This Privacy Policy applies to all users of the jili88 platform, including website visitors, registered members, and those who interact with us through customer support channels. By registering an account or continuing to use the jili88 platform, you agree to the practices described in this Privacy Policy.

Legal Basis: The jili88 Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We take our responsibilities seriously as a responsible data processor.

2. Types of Personal Data We Collect

Jili88 only collects data that is strictly necessary to provide our services safely and efficiently. The following are the categories of data we collect:

2.1 Data You Provide Directly

Data CategoryType of InformationRequirements
IdentityFull name, date of birth, identification card numberMandatory (KYC)
ContactMalaysian phone number, email addressMandatory
AddressResidential address, city, state, postcodeMandatory (KYC)
PaymentsPayment method name, account number (partially masked)Mandatory
SecurityPassword (encrypted), security questionsMandatory
VerificationIdentity document photo, verification selfieMandatory (KYC)

2.2 Automatically Collected Data

  • IP address and location information (state/city, Malaysia)
  • Browser type and version used
  • Device type and operating system (Android, iOS, Windows)
  • Login history and gaming session duration
  • Deposit and withdrawal transaction records
  • Gaming activity history (games played, bets, winnings)
  • Communication records with the jili88 support team
You Register
→
Data Collected
→
Encrypted
→
Stored Securely
→
Protected

Jili88 never stores credit card numbers or complete financial information. All transactions are processed by licensed third-party payment gateways including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay – each with their own PCI-DSS security standards.

3. Purpose of Personal Data Use

Jili88 uses collected personal data solely for the following legitimate purposes:

3.1 Account Management & Services

  • Creating and managing your jili88 member account
  • Verifying your identity through the KYC process
  • Processing deposits and withdrawals securely
  • Providing access to all games and services on the jili88 platform
  • Providing effective 24/7 customer support in Bahasa Malaysia

3.2 Security & Fraud Prevention

  • Detecting and preventing fraudulent activity, money laundering, and collusion
  • Verifying that every financial transaction is legitimate and authorised by the account holder
  • Monitoring unusual activity that may indicate unauthorised access
  • Complying with legal requirements and requests from relevant authorities

3.3 Service Improvement & Marketing

  • Analysing usage patterns to improve the jili88 platform and user experience
  • Sending notifications about promotions, bonuses, and special offers (with your consent)
  • Sending important updates regarding policy changes or terms of service
  • Conducting regular customer satisfaction surveys

Right to Withdraw: You may opt out of receiving marketing communications at any time by contacting the jili88 support team or using the "unsubscribe" option in our promotional emails. Opting out of marketing communications does not affect your use of the platform.

4. Data Sharing With Third Parties

Jili88 does not sell, rent, or trade your personal data to any third party for their marketing purposes. Your data is only shared in the following limited circumstances:

Third PartiesPurpose of SharingLegal Basis
Payment Providers
(DuitNow, FPX, TnG, etc.)
Processing deposit and withdrawal transactions Contract performance
Game Software Provider Provision of slot games, baccarat, roulette, and virtual sports Contract performance
Legal Authorities Complying with court orders or lawful requests from government agencies Legal obligations
Technology & Hosting Providers Secure data storage and platform infrastructure management Legitimate interest
Auditors & Legal Advisors Security audits, compliance, and legal advisory Legal obligations

All third parties engaged by jili88 are required to adhere to strict data security and confidentiality standards. They may only use your data for the purposes specified in their service agreements with jili88 and may not use it for any other purpose.

Some of our service providers may operate outside Malaysia. In such cases, jili88 ensures equivalent data protection is maintained through appropriate data transfer agreements, even when data is processed beyond Malaysian borders.

5. Data Security Measures

Jili88 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected. The security measures we have in place include:

Data Encryption

All data communications are protected with SSL/TLS 256-bit encryption. Passwords are stored in encrypted (hashed) form using the latest algorithms and cannot be read by anyone, including jili88 staff.

Server Security

Jili88's servers are protected by enterprise-grade firewalls, intrusion detection systems (IDS), and 24/7 monitoring. Physical access to our data centres is strictly restricted and controlled.

Staff Access Controls

Access to user data is strictly limited to authorised jili88 personnel and is only carried out for legitimate service purposes. All access is logged and audited on a regular basis.

Backup & Recovery

Data is automatically backed up daily to separate locations to ensure service continuity. Disaster recovery procedures are tested on a regular basis.

While jili88 takes all reasonable steps to protect your data, no security system is 100% foolproof. If you suspect your account has been accessed without authorisation, please contact the jili88 support team immediately so prompt action can be taken.

6. Data Retention Period

Jili88 retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

Data TypeRetention PeriodReason
Active account dataFor the duration of active account + 7 yearsLegal compliance & audit
Financial transaction records7 years minimumMalaysian legal requirements (LHDN)
KYC records & identity documents5 years after account closureAnti-money laundering
Game activity logs2 yearsDispute resolution & audits
Support communication records3 yearsReferences & quality control
Cookie data30 days to 1 year (depending on type)Platform functionality & analytics

Once the retention period expires, your data will be securely deleted or anonymised in a way that can no longer be linked back to you personally.

7. Cookies & Tracking Technologies

The jili88 platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. Below are the types of cookies we use:

7.1 Essential Cookies (Mandatory)

These cookies are required for the jili88 platform to function properly and cannot be disabled. They include session cookies, security cookies, and language preference cookies.

7.2 Functional Cookies

These cookies store your preferences such as favourite game types, display settings, and login information (if you choose to be remembered). You may disable these cookies, but some features may not function as intended.

7.3 Analytical Cookies

We use anonymised analytics data to understand how players use the jili88 platform – which pages are visited most frequently, average session duration, and where users most commonly encounter issues. This information is used solely to improve the platform.

How to Manage Cookies: You can manage or delete cookies through your web browser settings at any time. However, disabling or deleting all cookies may affect the functionality of certain parts of the jili88 platform.

8. Your Rights Regarding Personal Data

As a data subject, you have certain rights under Malaysia's Personal Data Protection Act (PDPA). jili88 fully respects these rights:

Access Rights

You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 days of receiving your request.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data, subject to legal requirements mandating its retention.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. Such requests will be honoured unconditionally.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform, where technically feasible.

Right to Restrict Processing

In certain circumstances, you may request that jili88 restrict how we use your personal data while a dispute is being resolved.

To exercise any of the above rights, please contact the jili88 privacy team via email at support@jili88-jit.com or via our platform's live chat. We will respond to your request within 21 business days.

9. Protection of Children's Data

The jili88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children under the age of 18.

Should we discover that we have inadvertently collected personal data from a child, we will immediately take the following steps:

  • Immediately blocking access to the account
  • Deleting all data associated with that individual
  • Returning any remaining credit balance
  • Reporting the incident to the relevant authorities where necessary

If you have reason to believe that a minor under the age of 18 has registered for or used the jili88 platform, please contact us immediately at support@jili88-jit.com so that prompt action can be taken.

10. Privacy Policy Amendments

Jili88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology used, legal requirements, or other operational reasons.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying a clear notice on the jili88 platform homepage
  • Sending notifications via email or in-platform messages to registered members

Your continued use of the jili88 platform after any Privacy Policy changes are published constitutes your acceptance of the latest version of the policy. If you do not agree with the changes made, you may close your account by contacting our support team.

Current Version: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. We recommend reviewing this policy at least once every 6 months.

11. Contact jili88's Privacy Officer

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us via:

  • Privacy Email: support@jili88-jit.com
  • 24/7 Live Chat: Available directly within the jili88 platform
  • Response Time: Email within 3 business days; live chat instantly

For enquiries regarding the platform's terms of use, please refer to our Terms & Conditions us. For information on safe and responsible gaming, visit the Responsible Gaming us. General questions can be answered via the FAQ us.

All privacy-related enquiries may be submitted in either Malay or English. The jili88 privacy team understands the needs and concerns of Malaysian users and will respond in a clear, easy-to-understand manner.

Jili88's Privacy Commitment to Malaysian Members

These are our concrete commitments to you as a jili88 platform member regarding the protection of your personal data.

Your Data Is Never Sold

Jili88 has never and will never sell, rent, or trade members' personal data to any third party for their marketing purposes. Your data is used solely to provide services to you.

Bank-Grade Encryption

All data transmitted between your device and the jili88 platform is encrypted with 256-bit SSL – the same technology used by Malaysia's major banks such as Maybank and CIMB to secure online transactions.

Full Control, All Yours

You have the full right to access, correct, delete, or restrict the use of your personal data. Simply reach out to the jili88 support team and we will assist you within 21 working days.

Malaysia PDPA Compliance

The jili88 Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal obligations seriously as a responsible data processor operating in Malaysia.

24/7 Active Protection

Jili88's cybersecurity system monitors our platform 24 hours a day, 7 days a week to detect and block any unauthorised access attempts or data security threats.

Privacy Support in BM

The jili88 privacy team is ready to address all enquiries regarding your personal data in Bahasa Malaysia. We understand the needs and concerns of Malaysian users and are committed to providing clear, helpful responses.

Related Documents

Your Data Is Safe with jili88

Register for a jili88 account with confidence – the privacy and security of your personal data is our number one priority. Enjoy online entertainment with complete peace of mind.

SSL 256-bit · PDPA Malaysia · Data Not Sold · 24/7 Support

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